Frequently Asked Questions
What homecare services does Hospicare offer?
We offer a full spectrum of services tailored to your needs, including:
Family Caregiver Training: Programs to equip family members with professional caregiving skills.
Skilled Nursing Care: Medication management, wound care, post-operative care, vital signs monitoring, injections, tube feeding, catheter care, and chronic disease management.
Personal Care/Caregiver Services: Assistance with daily activities (bathing, dressing, grooming, mobility), meal preparation, medication reminders, companionship, and light housekeeping.
Rehabilitation Therapy: Physiotherapy, occupational therapy, and speech therapy sessions delivered at home.
Medical Escort Services: Accompaniment and medical support for appointments, travel, or transfers.
Specialized Care: Dementia care, palliative care, and chronic illness management.
What if I have a concern or complaint?
We are committed to providing the highest quality of care. If you have any concerns or complaints, we encourage you to contact our management team directly. We have a clear and prompt resolution process in place to address all feedback seriously and ensure continuous improvement in our services.
What if my medical condition changes or I need emergency care?
Our care plans are flexible and can be adjusted as your condition evolves. Our nurses are trained to monitor changes and will communicate with your family and physician. In case of a medical emergency, our team is trained to provide immediate first aid and will facilitate transportation to the nearest appropriate medical facility while notifying your emergency contacts.